Your Privacy Matters

Last Updated: 22/07/2026

Introduction

At Cargo Smok, we are committed to maintaining the trust and confidence of our visitors to our web store. This Privacy Policy provides detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure. We recognize that privacy is an essential right for our customers, and we take our data protection responsibilities seriously.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. This document serves as a legal notice regarding our data handling practices in compliance with modern legal standards and digital commerce regulations.

1. Data We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

• Identity Data: Includes first name, last name, and username or similar identifier.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes payment card details and bank account information processed through secure third-party gateways.
• Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform.
• Usage Data: Includes information about how you use our website, products, and services.

2. Purposes of Data Processing

Cargo Smok processes your personal data for the following legitimate reasons:

Order Fulfillment and Contractual Obligations

To process and deliver your orders, manage payments, and collect money owed to us. This is necessary for the performance of a contract with you. This involves sharing information with logistics partners and financial institutions to ensure the physical arrival of your goods and the verification of transaction legitimacy.

Customer Support and Communication

To notify you about changes to our terms or privacy policy, or to provide updates regarding your order status. We may also contact you to resolve technical issues or respond to specific inquiries made through our contact channels.

Security and Fraud Prevention

To protect our website and business, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data. We use automated systems to detect and prevent fraudulent transactions, ensuring a safe shopping environment for all users.

3. Sharing Data with Third Parties

We do not sell your personal data to third parties. However, we share your data with selected third parties to facilitate our services:

• Logistics and Delivery Providers: We share your name, address, and phone number with our shipping partners to ensure your products are delivered accurately and on time.
• Payment Processors: We use secure, encrypted payment gateways. Your financial information is handled directly by these providers; Cargo Smok does not store full credit card numbers on our internal servers.
• Service Providers: We may use third-party companies to manage website analytics, email distribution, and technical infrastructure. These parties are contractually obligated to protect your data and use it only for the specified tasks.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Data Retention and Security

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data, enabling you to receive a copy of the information we hold about you.
• Request correction of the personal data that we hold about you, allowing you to have any incomplete or inaccurate data corrected.
• Request erasure of your personal information where there is no good reason for us continuing to process it.
• Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object.
• Request restriction of processing of your personal data, allowing you to ask us to suspend the processing of personal information about you.
• Request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.

6. Changes to This Policy

Cargo Smok reserves the right to update this Privacy Policy at any time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. We encourage you to check this page frequently to see any updates or changes to our privacy policy. Continued use of our website after changes implies acceptance of the updated terms.

7. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact our data protection officer through the following means:

Email: [email protected]
Phone: 14039902792
Address: 347 Shaw St, Toronto, ON M6J 2X4, Canada